Faqs for tenants

Address

Yes you can! As long as you have a written agreement with the primary landlord / management company or owner of the home. We are unable to report any rent payments if you only have an agreement with the original renter that signed the rental agreement with the landlord or management company. (If you’re not on the main lease – you should request to be added)!

We count on you and your landlord to keep us informed so that we can ensure accurate reporting to the credit bureau. If we receive notice from your landlord that you are no longer renting from them, we will reach out to you for confirmation and then close out your account.

We are able to report the last 24 months of your past rental history (from today back 2 years). This helps to add age to your credit profile, which in turn provides a greater increase in your credit score. Of the five factors in determining your credit score, length of history contributes 15% to the mix. Upon enrolling and receiving your photo id and lease agreement (if you have it available – not required), our verification department will reach out to your landlord and confirm all information. Upon confirmation, you will receive credit for the last two years of your rent payments!

Yes you can! We can report up to the last 24 months of your past address, and do ongoing monthly reporting for your current address. For enrollment into the program, you would either select the past 12 months or past 24 months of reporting for your previous address, and then also select either the annual payment (renewal every 12 months), or the monthly subscription option for the ongoing reporting for your current address.

Yes! Your address on your photo ID does not need to match your lease agreement. We do need a copy of your photo id to verify we are talking to you!

No! TransUnion only allows an address to be reported once on your credit report. If you have another company already reporting the address you want to enroll with us, we will not be able to report it for you. Please note that if you do enroll and it turns out you have another company reporting the same address, we will be unable to issue any refunds.

Credit Bureaus

We report to TrasnUnion. They are currently the only bureau that offers a tradeline that is given the same weight (per TU) as other tradelines.

Equifax – We are able to report to Equifax if you rent from a large property management company or an apartment complex. Equifax is not currently accepting any rental data from Individual Owner Landlords. Equifax requires your property management company or apartment complex to complete a separate application.

Experian – Experian has their Rent Bureau, however that only benefits the renter if a Rent Bureau report is pulled. Most auto dealers / lenders / credit card companies do not look at rent bureau reports. Designed more for the property management community.

Our understanding is that the only companies that report to all 3 credit bureaus are companies to which you pay your rent to first, and they then in turn pass your rent on to your landlord or property management company. We have found that many customers are uncomfortable with this arrangement, so we chose not to offer that business model.

Credit Score / Report

No two credit profiles are identical. However, we have generally seen a range of 7 to 120 point increases. For someone that has not established credit, it is possible for them to get a score above 640 fairly quickly. On the other side of the spectrum, if someone has an established strong credit profile, with all on-time payments, they will probably see a much lower impact to their credit score – as with adding any new trade line. It has been our experience that in most cases someone will always pay their rent on time, however, may let a car payment or credit card go late. If this is the case, they should definitely be reporting their monthly rent payments. While you should never go late on any payment, you should at least get credit for all your on-time payments.

It is important to understand that with any company that reports information to the credit bureaus, they (including us) do not control how much a score is increased. Whether the reporting is a mortgage loan, car payment, credit card, or rent, we simply take the data, verify it, and submit it to the credit bureaus. Each credit bureau has their own algorithm and fico scoring model to determine how much if any that new account will affect your overall credit score.

No! We do not pull your credit and cause a new inquiry! This is another benefit of having your rent payments reported! You can create a new account without any inquires! Every inquiry on your credit report can reduce your score.

Generally our customers always see some sort of score increase. Some points to keep in mind:

  1. Are you looking at the correct report? All of our rental accounts are reported directly to TransUnion (some may also qualify for Equifax – see Equifax FAQ’s). Please make sure you are looking at your TransUnion credit report. If you are not sure, TransUnion allows you one free credit report per year. You can use this link to access it https://www.transunion.com/annual-credit-report. Before you use your one free TransUnion report, please wait up to 10 business days after we submit your file to TransUnion. While in most cases, TransUnion will have you new account active in 72 business hours, sometimes they do require a bit more time.
  2. If you see your new account, but no score increase it is possible that the 3rd party credit report provider you are using has updated your report, but not your score. Sometimes it will take them an additional week or so to fully updated your credit report.
  3. Did you just add ongoing reporting? If so, it may take a bit longer to see a score increase since the credit bureau needs to see continued on time monthly payments. If you have lived at your property longer, you should consider adding the past reporting option! This will put your past payments on your credit report, helping to get you quicker score increase.

Yes – Your account will show closed if you only enroll in the past 12 or 24 month reporting. This still has the benefit of creating a great past history for you and building your credit profile. To show the account as open, we are required to verify your ongoing monthly payments with your landlord. Most of our renters experience the best increase in their scores when we report past history along with current ongoing reporting!

We report twice a month to TransUnion on the 5 th and 15 th (or the next business day if the 5 th or 15 th fall on a weekend or holiday). After reporting, TrasnUnion typically has your new account active within 3 business days. If you are using a 3 rd party Credit Report Provider such as Credit Karma, Free Credit Report, or Credit Sesame to view your report, you need to be mindful of how often they update their database. Some of these companies only update once a month, while others update once a week. In addition, some of these companies will update and show your new rental account, but will not update your score.

If you do not see your new account appearing by the 15 th of the month (for reporting from the 5 th ) or the 25 th of the month (for reporting from the 15 th ). Please follow these steps:

  1. Contact the 3 rd Party Credit Report Service you are using and ask how often they update their information and make sure they are also including data from TransUnion.
  2. If it appears the 3 rd Party Credit Report Service has updated and should be showing your new account, try pulling your credit report directly from TrasnUnion using the following link: https://www.transunion.com/annual-credit-report. There should not be any charge for this if this is the first time you have pulled your report directly from TU.
  3. If your new account is not appearing on your TransUnion Credit Report (that you pulled from the above link), contact our office at 844.950.7368 or submit a copy of your credit report using this secure link Secure Document Upload.
  4. We will immediately open a help ticket with TransUnion and they will require a copy of your credit report that you downloaded from their site. We typically hear back from them with a resolution within 3 business days!

While this is very rare, in some situations if you have a “freeze” or “monitoring” on your account, this can cause your new rental account to be deleted. If this happens, please reach out to the company that your hired to “freeze” or “monitor” your account and ask them to allow your new rental account to appear.

If you do not have the above service associated with your credit profile, and your account disappeared, please contact our office and we will open a help ticket with TransUnion. We typically hear back from them within 3 business days.

No – we are not a credit repair company. We are a third-party credit reporter. Our job is to verify your payments and report that information to the credit bureau.

The below graphic shows how an actual rental account appears. Your new account will show Creditrentboost.com!

Commercial Address

Yes! We can report rent paid for a business address as long as the lease agreement is under your personal name and associated with your social security number. If your lease is under a business name and associated with a EIN (Employer Identification Number) then we are unable to report your payments.

You can be on your way to better credit in less than 2 minutes! All you need to do is:

  1. Complete the enrollment form – Choose from 1, 2, or 3 renters – Depending on how many names are on your lease agreement that would like to build their credit! At checkout, you will be given the option to choose which services best fit your needs. We offer reporting for the past 12 – 24 months and current reporting – from today for the next 12 months. For best results, our clients have opted to have us report the past 24 months and current reporting. This builds history, while also creating a current trade-line.
  2. Upload your photo id, or if you do not have your photo id handy, you can always email it in later to info@creditrentboost.com.
  3. Upload your lease agreement if you have it available for quicker processing. If you do not, no worries! We will reach out to your landlord to verify all information. Or you or your landlord can always email us a copy anytime to info@crditrentboost.com.
  4. Let your landlord know we will be contacting them! This is especially important if you rent from an Individual Owner (IL), as TransUnion requires us to either obtain a copy of their photo id, which they can upload through this secure encrypted link Secure Document Upload ; Or they can answer five questions over the phone with our Landlord Department to verify their identity. We are also required to obtain a copy of the public tax records to verify ownership. If you do rent from an IL, it is VERY IMPORTANT, that you speak to them prior to enrolling to verify that they will be willing to submit a copy of their photo ID or answer 5 quick questions to verify their identity

Yes you can! As long as you have a written agreement with the primary landlord / management company or owner of the home. We are unable to report any rent payments if you only have an agreement with the original renter that signed the rental agreement with the landlord or management company. (If you’re not on the main lease – you should request to be added)!

Cost / Refunds

We have several different options:

Ongoing Rent Reporting (From today for the next 12 months):

  • Annual payment: $45.00 1 Renter / $80.00 2 Renters / $105.00 3 Renters
  • Monthly Subscription*: $5.95 1 Renter / $7.95 2 Renters / $9.95 3 Renters

*If only selecting a monthly subscription, there is a $25.00 one time enrollment fee. However the enrollment fee is waived if you also add a past reporting option!

Past Reporting:

  • Past 12 Months: $45.00 1 Renter / $90.00 2 Renters / $90.00 3 Renters
  • Past 24 Months: $60.00 1 Renter / $120.00 2 Renters / $120.00 3 Renters

Expedited Service: $100 – With expedited service, your rent trade-line will be reported to TransUnion within 72 business hours of us receiving all documents and completing your file (your lease agreement, photo ID, any documents needed from your landlord, and your landlord verifying your payments). TransUnion typically has your trade-line active within 72 business hours after receiving your file. Expedited service accounts do not qualify for a refund for any reason.

You are welcome to cancel anytime. If we have already started to process your file or reported the new tradeline, you will not be entitled to a refund. If your landlord has enrolled their company in our credit reporting program, which is causing us to report your rent payments, you will need to contact them directly to cancel any reporting. It will be solely at their discretion, and they will need to provide us written authorization.

We take your personal information security very seriously. You will never be asked to provide your social security number over the phone or in an email. All employees of 950 Credit, LLC must pass a full background check and have different security levels in our internal system. Periodically we have an outside IT security firm perform an audit of our systems to ensure we have the best and most UpToDate software protecting our data.

We want you to enroll with confidence! If we are unable to verify your landlord, we will immediately issue you a 100% refund! We do not set the landlord verification methods… TransUnion and Equifiax have a strict vetting procedure that we are required to follow. While we are able to verify most landlords, some unfortunately will not qualify.

If you select expedited service at checkout, your account will not qualify for a refund for ANY REASON (even if we are unable to verify your landlord). When selecting expedited service, your file moves to the front of the line and all of our staff start to process it immediately. This is especially important to keep in mind if you rent from an Individual Owner – you need to verify that they will either submit a copy of their photo ID or complete five questions with our Landlord Department.

After your file is completed, we are unable to issue any refunds. Please note we do not control how much your credit score will increase since all credit profiles are 100% different. We have seen a range of 7 points to 120 points depending on how strong your credit currently is. If your current credit score is in the lower range, you will most likely see a higher increase then someone with a 690+ score.

Also, if you enroll in our service and it appears that you are trying to commit fraud – we will not issue a refund and will also notify the appropriate authorities. 950 Credit, LLC along with Transunion and Equifax are committed to providing 100% accurate information. It is a federal crime to commit fraud in reference to credit reporting.

Lastly, we are unable to issue a refund if you simply change your mind or you currently have another company reporting rent payments for the address you enroll with us.

Contact Us

We love to talk to our clients! For the fastest response, please email any questions to info@CreditRentBoost.com, or feel free to call 844-950-Rent (7368). Our office is open Monday – Friday, 9am to 5pm (MST). Plus you are always welcome to chat live with us directly from our website!

Contact us: https://www.creditrentboost.com/contact/

Documents Needed

You can be on your way to better credit in less than 2 minutes! All you need to do is:

  1. Complete the enrollment form – Choose from 1, 2, or 3 renters – Depending on how many names are on your lease agreement that would like to build their credit! At checkout, you will be given the option to choose which services best fit your needs. We offer reporting for the past 12 – 24 months and current reporting – from today for the next 12 months. For best results, our clients have opted to have us report the past 24 months and current reporting. This builds history, while also creating a current trade-line.
  2. Upload your photo id, or if you do not have your photo id handy, you can always email it in later to info@creditrentboost.com.
  3. Upload your lease agreement if you have it available for quicker processing. If you do not, no worries! We will reach out to your landlord to verify all information. Or you or your landlord can always email us a copy anytime to info@crditrentboost.com.
  4. Let your landlord know we will be contacting them! This is especially important if you rent from an Individual Owner (IL), as TransUnion requires us to either obtain a copy of their photo id, which they can upload through this secure encrypted link Secure Document Upload; Or they can answer five questions over the phone with our Landlord Department to verify their identity. We are also required to obtain a copy of the public tax records to verify ownership. If you do rent from an IL, it is VERY IMPORTANT that you speak to them prior to enrolling to verify that they will be willing to submit a copy of their photo ID or answer 5 quick questions to verify their identity.

If you rent from a property manager or apartment complex, we will reach out to them to verify your monthly payments!

No! Your address on your photo ID does not need to match your lease agreement. We do need a copy of your photo id to verify we are talking to you!

No – Unfortunately you do need to be listed as a renter on the lease agreement. We would recommend reaching out to your landlord and asking them to add your name to the lease agreement.

Yes you can! As long as you have a written agreement with the primary landlord / management company or owner of the home. We are unable to report any rent payments if you only have an agreement with the original renter that signed the rental agreement with the landlord or management company. (If you’re not on the main lease – you should request to be added)!

Process For Landlord

Yes! Please reach out to your landlord or management company and let them know that you have enrolled in our rent reporting program. While it is our goal not to cause them any additional work, we will need them to verify your monthly payments and potentially provide us some other information. Feel free to cc info@creditrentboost.com if you email your landlord or management company.

No! It is our goal not to inconvenience your landlord or management company. If you have enrolled in our Current Rent Reporting, your landlord or management company will receive one email a month from our verification department.

Property Management Company (PMC) Or Apartment Complex (AC) – If you rent from a PMC or an AC and they have a website, we are able to fulfill the credit bureaus’ vetting requirements without inconveniencing your landlord. We simply reach out to them to verify your on-time payments.

Individual Owner (IL) – If you rent from an IL, TransUnion requires us to either obtain a copy of their photo id, which they can upload through this secure encrypted link Secure Document Upload; Or they can answer five questions over the phone with our Landlord Department to verify their identity. We are also required to obtain a copy of the public tax records to verify ownership. If you do rent from an IL, it is VERY IMPORTANT, that you speak to them prior to enrolling to verify that they will be willing to submit a copy of their photo ID or answer 5 quick questions to verify their identity.

No! Rent reporting has no affect on your landlord’s personal credit or their income taxes. Rent reporting can have a very positive effect for the renter!

Yes! If you rent from a family member, TransUnion requires us to either obtain a copy of their photo id, which they can upload through this secure encrypted link Secure Document Upload; Or they can answer five questions over the phone with our Landlord Department to verify their identity. We are also required to obtain a copy of the public tax records to verify ownership. If you do rent from a family member, it is VERY IMPORTANT, that you speak to them prior to enrolling to verify that they will be willing to submit a copy of their photo ID or answer 5 quick questions to verify their identity.

No. If your name appears on title to the home we cannot report on your credit report. The only exception to this is if you had previously leased the home and then purchased it. In which case, we will need documentation to this effect.

While it is our goal to help all renters, not all landlords will be able to provide the necessary information required. If we are unable to work with your landlord/property manager or verify your rental history, we will issue you a full refund in 7-10 business days. So, you can enroll with confidence! In addition, you might be able to provide alternative proof of payment. Each situation will be reviewed case by case.

Rent / Roommates

TransUnion only requires payments that are past due 30 days to be reported as late. Most renters always pay before their account reaches that status. However, if a landlord does report to us that you are 30 days late, we are obligated to report it. If that information is incorrect, please provide us proof of payment and we will confirm with your landlord and immediately work towards correcting the reporting.

Great question! You continue to pay your rent directly to your landlord every month. We do not accept any rent payments.

If your rent changes, please send us a copy of your new lease or addendum and will update your account!

TransUnion requires us to only report rent. Sometimes there are utilities, parking, or storage included in the amount you pay in each month, we are not allowed to report those extras.

We work with all names on the lease, so roommates and spouses can also build their credit. In fact, we offer a multi-renter discount on current rent reporting. For two renters, the cost is $60 for the first 12 months of reporting (from today on). If you decided to continue reporting for the next year, you simply renew at a discounted rate. Roommates and spouses can also take advantage of our past rent reporting option!

Sublease

Yes you can! As long as you have a written agreement with the primary landlord / management company or owner of the home. We are unable to report any rent payments if you only have an agreement with the original renter that signed the rental agreement with the landlord or management company. (If you’re not on the main lease – you should request to be added)!